Question 1

How can I contact the support team?

Accepted Answer

You can contact our support team through the contact form on our website or by sending an email to our official support address listed in the footer. We aim to reply to all inquiries within 24 to 48 hours, ensuring that players and partners receive timely and helpful responses.

Question 2

What type of questions can I ask through the contact form?

Accepted Answer

You can reach out to us for questions about casino listings, bonus information, payment methods, partnerships, or technical issues with the website. Our team is also happy to receive feedback and suggestions to improve our platform and user experience.

Question 3

Do you provide live chat support?

Accepted Answer

At the moment, we offer support primarily through email and contact forms to ensure that every message is properly reviewed. However, our support system is fast and efficient, and live chat functionality is being considered for future updates to provide even quicker assistance.

Question 4

How do I report a technical issue on the site?

Accepted Answer

If you encounter any technical problem, such as broken links, page errors, or loading issues, please use our contact form to report it. Include details such as your browser type and the page where the issue occurred. Our technical team reviews reports promptly to keep the site running smoothly.

Question 5

Can I contact you about casino partnerships?

Accepted Answer

Yes, we welcome partnership and collaboration inquiries from licensed online casinos, affiliate programs, and gambling technology providers. Please use the partnership inquiry option in our contact form, and a member of our business team will respond with detailed cooperation guidelines.

Question 6

How can I share feedback or suggest improvements?

Accepted Answer

We appreciate player and reader feedback. You can share your thoughts, corrections, or improvement ideas directly through our contact page. Every suggestion is reviewed by our editorial team, and valuable contributions often help shape future updates to our content and casino listings.

Question 7

Is my personal data safe when I contact you?

Accepted Answer

Yes, your data is protected under strict privacy and GDPR-compliant policies. Any information you share through our contact form or email is encrypted and used solely for communication purposes. We never sell or share your details with third parties without your explicit consent.

Question 8

Do you help with account issues at online casinos?

Accepted Answer

Since we are an independent review platform, we do not manage casino accounts directly. However, if you need help contacting a specific casino or understanding its policies, we can guide you to the correct customer support channels for faster resolution.

Question 9

Can affiliates reach out for advertising opportunities?

Accepted Answer

Absolutely. We collaborate with select affiliate partners who share our commitment to transparency and player safety. To discuss advertising, sponsored content, or listing opportunities, please reach out through the contact page using the affiliate inquiry category.

Question 10

How do I unsubscribe from your newsletters or emails?

Accepted Answer

To unsubscribe, simply click the unsubscribe link at the bottom of any email you receive from us. Alternatively, you can contact our support team to request removal from our mailing list. Your preferences will be updated within 24 hours, ensuring you only receive the information you want.